Which action should be avoided when educating clients during an FMD outbreak?

During an FMD (Foot-and-Mouth Disease) outbreak, it is critical to provide accurate, reliable information to clients and the public. Offering individuals information based on speculation can lead to confusion, misinformation, and panic. Speculative comments may not be grounded in facts or established guidelines, which can diminish trust in health authorities and veterinary professionals. This can interfere with effective disease control measures and public compliance with recommended practices.

In contrast, sharing current and consistent information is essential for maintaining clear communications and ensuring that everyone understands the situation and the necessary actions to take. Similarly, a FAQ sheet can help address common concerns and provide clarity on the disease's transmission, symptoms, and control measures. Remaining calm is equally important, as it helps to mitigate anxiety and fosters a more composed environment for discussing the outbreak.